Healthcare IT Specialist

Clinic NAS & Cloud Backup Solutions

Secure, monitored, and reliable IT infrastructure for medical, dental, and healthcare clinics — protecting patient data and keeping your practice running.

Why Clinics Are Different

Clinic Data Requires a Higher Standard of Protection

A patient's records, scanned documents, treatment photographs, and consent forms are irreplaceable. A clinic that loses this data faces disruption to patient care, difficulty reconstructing records, and significant operational risk.

Most clinics store data across a practice management system, shared folders, individual staff computers, and cloud platforms — often without a coordinated backup strategy.

CTS360 designs a structured, monitored hybrid backup solution that gives your clinic fast local access to files, secure off-site cloud protection, and the confidence of knowing your data can actually be restored when needed.

Talk to Us About Your Clinic

Healthcare-Ready

IT infrastructure designed with clinic operations in mind — from patient record security to multi-branch data management.

Who We Serve

Clinics We Work With

CTS360 serves a wide range of healthcare and clinical environments across Singapore and Malaysia.

Medical Clinics

General practice, specialist, and polyclinic environments

Dental Clinics

Including dental images, X-rays, and patient records

Ophthalmology

Eye clinics with diagnostic imaging and patient data

Aesthetic & Dermatology

Before/after photographs, treatment records

Veterinary Clinics

Pet records, medical history, diagnostic files

Physiotherapy

Treatment notes, session records, patient documents

Diagnostic Centres

Lab results, imaging, and diagnostic data

Multi-Branch Groups

Centralised management across multiple clinic locations

Data We Protect

What Your Clinic Backup Covers

Patient Records

Patient documentsScanned recordsConsent formsTreatment photosMedical imagesDental X-raysDiagnostic files

System & Operations Data

Practice management systemAppointment dataAccounting recordsHR documentsStaff files

Cloud Platforms

Microsoft 365 dataGoogle WorkspaceEmail backupShared drivesCCTV recordings
Security Controls

Clinic-Level Access Control & Security

Access to patient data is configured by role — so each member of your team sees only what they need to do their job.

Role-Based Access

Separate access profiles for doctors, nurses, front desk, finance, and clinic management. Each role sees only what is relevant to their function.

Encryption & MFA

Data encrypted at rest and in transit. Multi-factor authentication available for remote access and cloud platforms, reducing unauthorised access risk.

Firewall & Endpoint Security

Business firewall protecting the clinic network, with endpoint security deployed across all staff computers — reducing ransomware and malware risk.

Backup Monitoring & Alerts

CTS360 monitors backup jobs daily. Failed backups trigger alerts and are investigated — so you are not left with a backup gap you discover too late.

Staff Departure Controls

When a staff member leaves, we handle immediate account suspension and access removal — preventing ex-employees from accessing clinic systems or patient data.

Recovery Testing

Periodic test restores verify that your backup data can actually be recovered — giving you confidence before a real incident occurs, not during one.

Managed Service

Clinic IT Managed Service

An ongoing managed service covering your clinic's NAS, backup, network, and user access — so your team can focus on patients, not IT.

NAS Health Monitoring

Ongoing monitoring of your NAS — disk health, storage capacity, and system status — with alerts if anything requires attention.

Backup Job Monitoring

Daily checks of all local and cloud backup jobs. Failed or incomplete backups are flagged and resolved — with you informed of any significant issues.

Remote Support

Remote helpdesk support for clinic staff — resolving day-to-day IT issues without waiting for a technician to arrive on-site.

User Access Management

Staff account creation, permission updates, and access removal — handled promptly when your team changes, with no access left open unnecessarily.

Scheduled Maintenance

Regular on-site or remote maintenance visits to check systems, apply updates, and address any developing issues before they affect your clinic.

Storage Reviews

Periodic review of storage usage and retention — ensuring your NAS and cloud storage remain properly sized for your clinic's data growth.

A note on regulatory matters: CTS360 configures solutions to support your clinic's internal data protection, access-control, retention, and business-continuity requirements. We recommend you consult your legal and compliance advisors regarding any applicable data protection obligations in Singapore or Malaysia.

Protect Your Clinic's Most Valuable Asset

Patient data is irreplaceable. Let's put the right backup and security in place — designed specifically for your clinic environment.